CMG Prestige Motors Limited Terms & Conditions
1. Interpretation
1. Definitions:
Business: an entity that purchases Vehicle for business use.
Conditions: the terms and conditions set out in this document as amended from time to time in
accordance with clause 11.3.
Consumer: a person who purchases Vehicle and services for personal use.
Contract: the contract between the Dealer and the Customer for the sale and purchase of the
Vehicle in accordance with these Conditions.
Customer: the person or firm who purchases the Vehicle from the Dealer.
Delivery: this encompasses collection from the Dealer’s site, or, if agreed, delivery to the
customer’s address.
Delivery Location: has the meaning given in clause 4.2.
Force Majeure Event: an event, circumstance or cause beyond a party's reasonable control.
Order: the Customer's order for the Vehicle, as set out in the Customer's purchase order form.
Vehicle: this means all cars, vans, minibuses, caravans, trailers, lorries, motorbikes, anything
motor driven, and their components and accessories.
Dealer: {CMG Prestige Motors}[ (registered in England and Wales with company number
[15887348)
1. Interpretation
a. b. c. d. e. A person includes a natural person, corporate or unincorporated body (whether or not
having separate legal personality).
A reference to a party includes its personal representatives, successors and permitted
assigns.
A reference to a statute or statutory provision is a reference to it as amended or re-
enacted. A reference to a statute or statutory provision includes all subordinate
legislation made under that statute or statutory provision.
Any words following the terms including, include, in particular, for example or any
similar expression shall be construed as illustrative and shall not limit the sense of the
words, description, definition, phrase or term preceding those terms.
A reference to writing or written includes fax and email.
2. Basis of contract
2. These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks
to impose or incorporate, or which are implied by law, trade custom, practice or course of
Page 2 of 11dealing.
3. The Order constitutes an offer by the Customer to purchase the Vehicle in accordance with these
Conditions. The Customer is responsible for ensuring that the terms of the Order and any
applicable Specification submitted by the Customer are complete and accurate.
4. The Order shall only be deemed to be accepted when the Dealer issues a written acceptance of the
Order, at which point the Contract shall come into existence.
5. The Customer waives any right it might otherwise have to rely on any term endorsed upon, delivered
with or contained in any documents of the Customer that is inconsistent with these Conditions.
6. Any descriptive matter or advertising produced by the Dealer and any descriptions contained in the
Dealer’s catalogues or brochures or website are produced for the sole purpose of giving an
approximate idea of the Vehicle referred to in them. They shall not form part of the Contract
nor have any contractual force.
7. A quotation for the Vehicle given by the Dealer shall not constitute an offer. A quotation shall only be
valid for a period of 20 Business Days from its date of issue.
3. Vehicle
3. The Vehicle are described in the Dealer's catalogue or website as the Specification.
4. The Dealer reserves the right to amend the Specification if required by any applicable statutory or
regulatory requirements.
4. Delivery
4. The Dealer shall ensure that:
a. The delivery of the Vehicle is accompanied by a sales invoice/delivery note that shows
the date of the Order, the contract number, the type of the Vehicle (including the
registration number and current mileage of the Vehicle, where applicable); and
5. The Customer shall collect the Vehicle from the Dealer's premises at or such other location as may
be advised by the Dealer prior to delivery (Delivery Location) within seven Business Days of
the Dealer notifying the Customer that the Vehicle is ready.
6. Delivery is completed on the completion of collecting the Vehicle at the Delivery Location.
7. If the customer requests delivery to their agreed address consideration to the request will be given,
but they do not run an organised Distance selling Scheme and any delivery cost is non-
refundable and it is the Customer’s responsibility, and cost, to return the vehicle.
8. Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence.
The Dealer shall not be liable for any delay in delivery of the Vehicle that is caused by a Force
Page 3 of 11Majeure Event or the Customer’s failure to provide the Dealer with adequate delivery
instructions or any other instructions that are relevant to the supply of the Vehicle.
9. If the Dealer fails to deliver the Vehicle, its liability shall be limited to the costs and expenses incurred
by the Customer in obtaining a replacement Vehicle of similar description and quality in the
cheapest market available, less the price of the Vehicle. The Dealer shall have no liability for
any failure to deliver the Vehicle to the extent that such failure is caused by a Force Majeure
Event or the Customer’s failure to provide the Dealer with adequate delivery instructions or
any other instructions that are relevant to the supply of the Vehicle.
10. If the Customer fails to take delivery of the Vehicle within seven Business Days of the Dealer
notifying the Customer that the Vehicle is ready, then, except where such failure or delay is
caused by a Force Majeure Event or the Dealer's failure to comply with its obligations under
the Contract:
a. b. the Dealer shall store the Vehicle until delivery takes place, and charge the Customer for
all related costs and expenses (including insurance).
The Dealer shall be able to make a deduction from the non-refundable deposit paid for
the expenses incurred.
11. If 14 Business Days after the day on which the Dealer notified the Customer that the Vehicle were
ready for delivery the Customer has not accepted actual delivery of them, the Dealer may
resell or otherwise dispose of the Vehicle.
5. Quality
5. The Dealer warrants that on the date of delivery, the Vehicle shall:
a. b. c. d. conform in all material respects with the Specification;
be free from material defects in design, material and workmanship;
be of satisfactory quality (within the meaning of the Sale of Vehicle Act 1979 and the
Consumer Rights Act 2015); and
be fit for any purpose held out by the Dealer.
6. Subject to clause 5.3, if:
a. b. c. the Customer gives notice in writing to the Dealer during the warranty period within a
reasonable time of discovery that some or all of the Vehicle do not comply with the
warranty set out in clause 5.1;
the Dealer is given a reasonable opportunity of examining such Vehicle; and
the Customer (if asked to do so by the Dealer) returns such Vehicle to the Dealer place
of business at the Customer’s cost,
the Dealer shall, at its option, repair or replace the defective Vehicle, or refund the price of the
defective Vehicle in full.
Page 4 of 115. The Dealer shall not be liable for the Vehicle' failure to comply with the warranty set out in clause 5.1 in
any of the following events:
a. b. c. d. e. the Customer makes any further use of such Vehicle after giving notice in accordance with
clause 5.2;
the defect arises because the Customer failed to follow the Dealer's oral or written
instructions as to the storage, commissioning, installation, use and maintenance of
the Vehicle or (if there are none) good practice regarding the same;
the Customer alters or repairs such Vehicle without the written consent of the Dealer;
the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal
storage or working conditions; or
the Vehicle differ from the Specification as a result of changes made to ensure they comply
with applicable statutory or regulatory requirements.
6. This does not affect the customer’s statutory rights.
6. Title and risk
6. The risk in the Vehicle shall pass to the Customer on completion of delivery.
7. Title to the Vehicle shall not pass to the Customer until the Dealer receives payment in full (in cash or
cleared funds) for the Vehicle.
8. Until title to the Vehicle has passed to the Customer, the Customer shall:
a. b. maintain the Vehicle in satisfactory condition and keep them insured against all risks for
their full price from the date of delivery;
notify the Dealer immediately if it becomes subject to any of the events listed in clause
9.1(b) to clause9.1(d); and
7. Price and payment
7. The price of the Vehicle shall be the price set out in the Order.
8. The Dealer may, by giving notice to the Customer at any time before delivery, increase the price of
the Vehicle to reflect any increase in the cost of the Vehicle that is due to:
a. b. c. any factor beyond the Dealer’s control (including foreign exchange fluctuations,
increases in taxes and duties, and increases in labour, materials and other
manufacturing costs);
any request by the Customer to change the delivery date(s), quantities or types of
Vehicle ordered, or the Specification; or
any delay caused by any instructions of the Customer or failure of the Customer to give
the Dealer adequate or accurate information or instructions.
Page 5 of 119. The price of the Vehicle:
a. b. excludes amounts in respect of value added tax (VAT), which the Customer shall
additionally be liable to pay to the Dealer at the prevailing rate, subject to the
receipt of a valid VAT invoice; and
excludes the costs and charges of transport of the Vehicle, which shall be invoiced to the
Customer
7. The Customer shall pay each invoice submitted by the Dealer:
a. b. c. Before the Vehicle are taken from the Dealer’s premises; and
in full and in cleared funds to a bank account nominated in writing by the Dealer, and
time for payment shall be of the essence of the Contract.
8. Limitation of Liability
8. The restrictions on liability in this clause 8 apply to every liability arising under or in connection with
the Contract including liability in contract, tort (including negligence), misrepresentation,
restitution or otherwise.
9. Nothing in in the Contract limits any liability which cannot legally be limited, including liability for:
a. death or personal injury caused by its negligence, or the negligence of its employees,
agents or subcontractors (as applicable);
b. fraud or fraudulent misrepresentation;
c. breach of the terms implied by the Sale of Vehicle Act 1979 or the Consumer Rights Act
2015; or
d. defective products under the Consumer Protection Act 1987.
10. Subject to clause 8.3, the Dealer's total liability to the Customer shall not exceed £5.
11. Subject to clause 8.3, the following types of loss are wholly excluded:
a. loss of profits;
b. loss of sales or business;
c. loss of agreements or contracts;
d. loss of anticipated savings;
e. loss of use or corruption of software, data or information;
f. loss of or damage to goodwill; and
g. indirect or consequential loss.
12. This clause 8 shall survive termination of the Contract.
9. Termination
Page 6 of 11a. b. c. d. 9. Without limiting its other rights or remedies, the Dealer may terminate this Contract with immediate
effect by giving written notice to the Customer if:
the Customer commits a material breach of any term of the Contract and (if such a breach is
remediable) fails to remedy that breach within 7 of that party being notified in writing to
do so;
the Customer takes any step or action in connection with its entering administration,
provisional liquidation or any composition or arrangement with its creditors (other than
in relation to a solvent restructuring), obtaining a moratorium, being wound up (whether
voluntarily or by order of the court, unless for the purpose of a solvent restructuring),
having a receiver appointed to any of its assets or ceasing to carry on business;
the Customer suspends, threatens to suspend, ceases or threatens to cease to carry on all or
a substantial part of its business; or
the Customer’s financial position deteriorates so far as to reasonably justify the opinion that
its ability to give effect to the terms of this agreement is in jeopardy.
9. Without limiting its other rights or remedies, the Dealer may suspend provision of the Vehicle under the
Contract or any other contract between the Customer and the Dealer if the Customer becomes
subject to any of the events listed in clause 9.1(b) to clause 9.1(d), or the Dealer reasonably
believes that the Customer is about to become subject to any of them, or if the Customer fails to
pay any amount due under this Contract on the due date for payment.
10. Without limiting its other rights or remedies, the Dealer may terminate the Contract with immediate
effect by giving written notice to the Customer if the Customer fails to pay any amount due under
the Contract on the due date for payment.
11. On termination of the Contract for any reason the Customer shall immediately pay to the Dealer all of
the Dealer’s outstanding unpaid invoices and interest.
12. Termination of the Contract, however arising, shall not affect any of the parties' rights and remedies that
have accrued as at termination, including the right to claim damages in respect of any breach of
the Contract which existed at or before the date of termination.
13. Any provision of the Contract that expressly or by implication is intended to come into or continue in
force on or after termination of the Contract shall remain in full force and effect.
10. Force majeure
Neither party shall be in breach of the Contract nor liable for delay in performing, or failure to
perform, any of its obligations under the Contract if such delay or failure result from events,
circumstances or causes beyond its reasonable control. In such circumstances the affected party
shall be entitled to a reasonable extension of the time for performing such obligations. If the period
of delay or non-performance continues for two months, the party not affected may terminate this
Contract by giving 7 days’ written notice to the affected party.
11. General
a. 11. Assignment and other dealings.
b. The Dealer may at any time assign, transfer, mortgage, charge, subcontract, delegate,
declare a trust over or deal in any other manner with all or any of its rights or
obligations under the Contract.
The Customer may not assign, transfer, mortgage, charge, subcontract, delegate,
declare a trust over or deal in any other manner with any or all of its rights or
obligations under the Contract without the prior written consent of the Dealer.
12. Entire agreement.
a. b. This Contract constitutes the entire agreement between the parties and supersedes and
extinguishes all previous agreements, promises, assurances, warranties,
representations and understandings between them, whether written or oral, relating
to its subject matter.
Each party agrees that it shall have no remedies in respect of any statement,
representation, assurance or warranty (whether made innocently or negligently)
that is not set out in this agreement. Each party agrees that it shall have no claim
for innocent or negligent misrepresentation based on any statement in this
agreement.
13. Variation. No variation of this Contract shall be effective unless it is in writing and signed by the
parties (or their authorised representatives).
14. Waiver. No failure or delay by a party to exercise any right or remedy provided under the Contract or
by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or
restrict the further exercise of that or any other right or remedy. No single or partial exercise of
such right or remedy shall prevent or restrict the further exercise of that or any other right or
remedy.
15. Severance. If any provision or part-provision of the Contract is or becomes invalid, illegal or
unenforceable, it shall be deemed deleted, but that shall not affect the validity and
enforceability of the rest of this agreement. If any provision of the Contract is deemed deleted
under this clause 11.5 the parties shall negotiate in good faith to agree a replacement
provision that, to the greatest extent possible, achieves the intended commercial result of the
original provision.
16. Notices.
a. i. Any notice given to a party under or in connection with the Contract shall be in writing
and shall be:
delivered by hand or by pre-paid first-class post or other next working day
delivery service at its registered office (if a company) or its principal place
of business (in any other case); or
Page 8 of 11ii. b. i. ii. iii. sent by email to the address specified in {Sales@cmgprestigemotors.co.uk}.
Any notice shall be deemed to have been received:
if delivered by hand, on signature of a delivery receiptor at the time the notice is
left at the proper address;
if sent by [pre-paid first-class post or other] next working day delivery service, at
9:00 am on the two Business Day after posting [or at the time recorded by
the delivery service]; and
if sent by fax, email, at the time of transmission, or, if this time falls outside
business hours in the place of receipt, when business hours resume. In
this clause 11.6(b)(iii), business hours means 9.00am to 5.00pm Monday
to Friday on a day that is not a public holiday in the place of receipt.
c. This clause does not apply to the service of any proceedings or other documents in any legal
action or, where applicable, any arbitration or other method of dispute resolution.
11. Third party rights.
a. b. Unless it expressly states otherwise, the Contract does not give rise to any rights under the
Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.
The rights of the parties to rescind or vary the Contract are not subject to the consent of
any other person.
12. Governing law. The Contract, and any dispute or claim (including non-contractual disputes or claims)
arising out of or in connection with it or its subject matter or formation, shall be governed by and
construed in accordance with the law of England and Wales/Scotland/Northern Ireland.
13. Jurisdiction. Each party irrevocably agrees that the courts of England and Wales/Scotland/Northern
Ireland shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual
disputes or claims) arising out of or in connection with this Contract or its subject matter or
formation.
14. Repairs and Rejections: It is the Customer’s responsibility to return the Vehicle to the Dealer, at their
own cost, in the event that a repair or rejection is required.
12. Distance Selling
12. We do not run an organised Distance Selling scheme, but we rely on our Distance Selling terms in
the event that the sale of a vehicle is caught under the legislation that governs off premises
sales.
13. OR
14. If you buy as a consumer and the Consumer Contracts Regulations 2013 apply, you will have the
right to cancel this contract within 14 days subject to the below.
Page 9 of 1115. The cancellation period will expire after 14 days from the day on which you, or a third party on your
behalf, collect or take delivery of your vehicle.
16. To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear
statement sent by post or email to our address. If required, you can request a template
cancellation notice from us, but it is not obligatory to use this specific template.
17. To meet the cancellation deadline, it is sufficient for you to send your clear statement or form
confirming your exercise of the right to cancel before the cancellation period has expired.
18. Effects of cancellation
19. If you cancel this contract, we will reimburse to you payments received from you, including the cost of
delivering the goods to you (except for the supplementary costs arising if you chose delivery
over collection or a type of delivery other than the least expensive type of standard delivery
offered by us). This reimbursement is subject to the following conditions:
We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary
handling by you. Anything over and above a standard test drive will be considered unnecessary handling and will lead to a
deduction of £1.00 for each mile driven over 20 miles. In addition, we will also be entitled to make a deduction for any damage, excess wear, valet & re-advertisement fees.
We will make the reimbursement without undue delay, and not later than 14 days after the day we receive back from you the
vehicle and all documents which were supplied including, but not limited to, service histories and the V5 documentation. We
reserve the right to register the vehicle with the DVLA only on expiry of your 14 day cancellation period.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have
expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. This may include handing
back any part exchange vehicle if still available and/or seeking payment from you to cover any negative equity.
We will withhold the reimbursement until we have received the goods and all paperwork back in good order.
It is your responsibility to return the vehicle without undue delay and in any event not later than 14 days from the day on which
you communicate your cancellation of this contract to us. The vehicle must not be driven from the date you notify us of your
cancellation, other than to drive it back to us.
You will remain liable for the vehicle and so for its tax, insurance, and any fines, charges or penalties until it has been accepted
back to our premises.
You will have to bear the direct cost of returning the goods and take full responsibility for the safe return of the vehicle.
You are only liable for any diminished value of the goods resulting from the handling other than which is necessary to establish
the nature, characteristics and functioning of the goods according to the previous reference to test drives.
13. Part Exchange
13. We are not obliged to take a vehicle in part exchange, nor are you obliged to go through with the part
exchange even if an offer has been made.
14. Any vehicle taken in part exchange must be available to examine before any value can be pleased
upon the vehicle. Any estimated valuation prior to inspection is not a binding offer and cannot
be relied upon.
Page 10 of 1115. We are entitled to reject any part exchange vehicle after an offer is made, when it is delivered, if:
a. b. c. d. e. f. It has been involved in an accident.
There is a discrepancy in the mileage.
The condition of the vehicle has changed since the inspection.
Any issue is identified by way of a HPi check or similar, including outstanding finance or
incumbrances.
It is not your property to sell.
The V5 document is not in your name or is damaged or missing.
16. Any vehicle taken in part exchange must come with:
a. All keys and accessories
b. The V5 registration document.
14. Inspection of the vehicle
14. It is the customer’s responsibility to inspect the vehicle carefully prior to purchase. be held responsible for a customer’s failure to adequately inspect the vehicle.
The Dealer cannot
15. Loss or Damage
15. The Dealer shall not be responsible for any loss or damage to the Customer’s vehicle, unless caused
by the negligence of the Dealer’s employees, servants or agents. The Customer is
encouraged to remove all personal items from the vehicle.
16. Storage Charges
16. The Dealer reserves the right to levy a daily charge for storage of the customer’s property if left onsite
without reason.
17. Dispute Resolution
17. We are part of a Dispute Resolution Scheme.
18. In the event of a dispute, if the matter cannot be resolved between the Dealer and the Customer,
then the details of the Scheme are:
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